The repair process and industry terms:
During the Estimate Process, the vehicle is inspected and relevant data is entered into our Estimate Systems. This information is compiled into an estimate that determines the cost of repairs. However, often there is hidden damage that cannot be seen until after the vehicle is disassembled. Different insurance companies handle claims differently. Mid City Auto Body is in several insurers repair networks which makes getting approval for your car's repairs quick and easy. We are able to process estimates for insurance companies who's network we are not in, just bring your claim information with you when you get the estimate
Once the estimate is completed, the insurance company will review it. There may be some negotiations on the price and procedures required to repair the vehicle. The insurance company will determine if the vehicle is to be determined a total loss. Once this process is completed, the vehicle begins the actual repair process.
The required parts for your vehicle are ordered, and availability is checked. If a part needs to be special ordered, the order will be placed as soon as possible. Although many parts may arrive very quickly, the repair process cannot begin until the shop receives all of the structural parts.
The Body Repair Department replaces exterior panels and all metal finishing that may be required. The vehicle begins to come back to life as sheet metal is installed and aligned. From here the vehicle will go to the Paint Preparations Department.
Paint and Refinishing:
Paint Preparation is a critical step in the refinishing process of every vehicle. All panels are prepared for paint, then primed and sealed to ensure good adhesion when the final top color and clear coats of paint are applied.
Final moldings and detail pieces are put back on the vehicle in the reassembly area. All the vehicle’s systems are checked during this process. The vehicle is almost complete and ready for delivery when it is in this stage.
In the Detailing area, the vehicle is hand washed, dried and lightly detailed inside and out to remove any dust or dirt that accumulated during the repair process. Then a final quality control inspection is performed.
Delivery is the last step in the repair process. When the customer arrives to pick up the vehicle, the bill is explained, and the final paper work is completed. The customer drives away in the vehicle that has been restored to its pre-accident condition.